Booking Conditions

By submitting a booking form, you are deemed to have read and agreed to the following terms:

1. The property known as
‘CHERVES DE COGNAC’ at 14 Chemin des Basses Rues, 16370, Cherves Richmont, France (the “Property”) is offered for holiday rental subject to confirmation by Mrs T. Dower (the “Owner”) to the renter (the “Client”).

2. To reserve the Property the Client should complete and submit a booking request form. Following receipt of the booking form, the Owners will confirm the booking, and request the payment of a non-refundable deposit of £20 per room per night. This is the final acceptance of the booking.

3. If payment of the deposit is not received within 7 days, the Owners reserve the right to give notice that the reservation is cancelled. The Client will remain liable to pay the balance of the rent unless the Owners are able to re-let the Property.

4. Any chargeable expenses incurred by the Client during the rental period should be settled with the Owners before departure, including any damages to the Property or its contents.

5. Subject to clauses 2 and 3 above, in the event of a cancellation, refunds of amounts paid by the Client will be made if the Owners are able to re-let the Property, and any expenses or losses incurred in so doing will be deducted from the refundable amount.
The Client is strongly recommended to arrange a comprehensive travel & holiday insurance policy (including cancellation cover) and to have full cover for the party’s personal belongings, public liability etc., since these are not covered by the Owner’s insurance.

6. The rental period shall commence at 3.00 pm on the first day and finish at 10.00 am on the last day. The Owners shall not be obliged to offer the accommodation before the time stated and the Client shall not be entitled to remain in occupation after the time stated.

7. The maximum number entitled to reside in the Property must not exceed those detailed on the booking form, unless the Owners have given written permission.

8. The Client agrees to be a considerate tenant and to take good care of the Property and to leave it in a clean and tidy condition at the end of the rental period. If the Client leaves the Property in an unacceptable condition, any additional cleaning or repair costs will be charged.

9. The Client agrees not to act in a way which would cause disturbance to other tenants, those resident in neighbouring properties or the Owners.

10. The Client shall report to the Owners without delay any defects in the Property or breakdown in the equipment, plant, machinery or appliances in the Property, garden or swimming pool, and arrangements for repair and/or replacement will be made as soon as is practical.

11. The Owners shall not be liable to the Client:-
a. for any temporary defect or stoppage in the supply of public services to the Property, nor in respect of any equipment, plant, machinery or appliance in the Property, garden or swimming pool.

b. for any loss, damage or injury, which is the result of adverse weather conditions, riot, war, strikes or other matters beyond the control of the Owners.

c. for any loss, damage or inconvenience caused to or suffered by the Client if the Property shall be destroyed or substantially damaged before the start of the rental period and in any such event, the Owners shall, within seven days of notification to the Client, refund to the Client all sums previously paid in respect of the rental period.

d. The owner reserves the right, without prior notice, to alter or modify the property from that depicted in the promotional material and/or web site.

e. Should the client request a meal, the owners will endeavour to meet any special dietary requirements, but this cannot be guaranteed. The owners reserve the right to decline to provide a meal.

f. for any accident or injury caused by inappropriate behaviour when at the property including in the garden and pool. Children are to be supervised by a responsible adult, especially within the secure pool area. The pool access gate is to be kept locked closed at all times.

12. Under no circumstances shall the Owner’s liability to the Client exceed the amount paid to the Owners for the rental period.

This contract shall be governed by English Law in every particular including formation and interpretation and shall be deemed to have been made in England. Any proceedings arising out of or in connection with this contract may be brought in any court of competent jurisdiction in England.